1. Introduction
Welcome to Pipget (“we,” “our,” “us”). We are a cryptocurrency trading house dedicated to providing secure and efficient trading services. At Pipget, we prioritize the privacy and security of our users’ personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our services, including our website, mobile applications, and trading platforms (collectively, the “Services”).
By accessing or using our Services, you agree to the terms of this Privacy Policy. If you do not agree with the terms, please do not use our Services.
2. Information We Collect
We may collect the following types of information:
2.1 Personal Information:
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- Full name
- Email address
- Phone number
- Date of birth
- Government-issued identification (e.g., passport, driver’s license)
- Proof of address (e.g., utility bill, bank statement)
- Tax identification number (TIN) or other tax-related information
- Payment information (e.g., bank account details, cryptocurrency wallet addresses)
2.2 Technical Information:
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- IP address
- Device information (e.g., device type, operating system, browser type)
- Log data (e.g., access times, pages viewed, referring website)
- Cookies and similar tracking technologies
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Camera (used to verify your identity and prevent fraud)
2.3 Transaction Information:
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- Trading history
- Deposit and withdrawal records
- Account balances
- Transaction amounts and timestamps
2.4 Other Information:
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- Communications with our support team
- Survey responses
- Marketing preferences
3. How We Use Your Information
We use the information we collect for the following purposes:
3.1 To Provide and Improve Our Services:
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- Facilitate account creation and management
- Process transactions and trades
- Enhance the functionality and security of our Services
- Personalize your user experience
3.2 To Comply with Legal and Regulatory Obligations:
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- Verify your identity and prevent fraud (this may include using your device’s camera for identity verification)
- Comply with anti-money laundering (AML) and know-your-customer (KYC) regulations
- Report to tax authorities and other regulatory bodies
3.3 To Communicate with You:
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- Respond to your inquiries and provide customer support
- Send you important updates and notifications
- Inform you about new features, promotions, and other relevant information (with your consent)
3.4 To Protect Our Interests:
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- Detect and prevent fraudulent activities
- Enforce our terms and conditions
- Protect the security and integrity of our Services
4. How We Share Your Information
We may share your information with the following parties:
4.1 Service Providers:
– Third-party vendors who assist us in providing and improving our Services (e.g., payment processors, IT support, customer service)
4.2 Regulatory Authorities:
– Government agencies, law enforcement, and other regulatory bodies as required by law or to comply with legal obligations
4.3 Business Partners:
– Affiliates and partners who offer complementary services, subject to your consent
4.4 Legal and Compliance:
– In connection with legal proceedings, such as responding to subpoenas, court orders, or other legal processes
4.5 Business Transfers:
– In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the new owner
5. Data Security
We implement robust security measures to protect your information from unauthorized
access,
alteration, disclosure, or destruction. These measures include:
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- Encryption of sensitive data
- Regular security audits and vulnerability assessments
- Multi-factor authentication (MFA) for account access
- Restricted access to personal information on a need-to-know basis
Despite our efforts, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.
6. Data Retention
We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Factors influencing retention periods include:
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- Legal and regulatory requirements
- The necessity to resolve disputes or enforce agreements
- The need to maintain accurate financial and transaction records
7. Your Rights and Choices
Depending on your jurisdiction, you may have the following rights regarding your personal information:
7.1 Access and Correction:
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- Request access to the information we hold about you
- Request corrections to inaccurate or incomplete information
7.2 Data Portability:
– Request a copy of your information in a structured, machine-readable format
7.3 Deletion:
– Request the deletion of your information, subject to legal and regulatory requirements
7.4 Opt-Out:
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- Opt-out of receiving marketing communications
- Withdraw consent for certain data processing activities
To exercise these rights, please contact us at support@pipget.com. We may require additional information to verify your identity before processing your request.
8. International Data Transfers
Your information may be transferred to and processed in countries outside your jurisdiction, where data protection laws may differ. We will take appropriate measures to ensure that your information remains protected in accordance with this Privacy Policy and applicable laws.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or regulatory obligations. We will notify you of any material changes by posting the updated policy on our website or through other communication channels. Your continued use of our Services after such changes constitutes your acceptance of the revised Privacy Policy.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Email: support@pipget.com
Address: Koskikatu 47, Rovaniemi, Finland – 96100
